FAQ
1. Do you provide customised or personalised jewellery items as well?
- Yes, you can let us know your requirement via e-mail, message or call and we will get it done.
2. Will I get the order confirmation via E-mail, Message or any other means?
- Yes, you will get the order confirmation via e-mail and message.
3. How is the product delivered and when can I expect to receive my order?
- We have different delivery partners, we will ship your order with the one best suited for the delivery location. You will receive your order in 2-5 days depending on the delivery location.
4. What if the product gets misplaced or stolen during the transit?
- We will ship a new one. You won't be charged again.
5. How can I return an item?
- You can let us know via e-mail, message or call and we will arrange a return pickup.
6. If I return items, what will be the procedure?
- You can let us know via e-mail, message or call and we will arrange a return pickup. Our delivery partner will pick it up from your location and then your paid amount will be refunded.