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FAQ

1. Do you provide customised or personalised jewellery items as well?

- Yes, you can let us know your requirement via e-mail, message or call and we will get it done.

 

2. Will I get the order confirmation via E-mail, Message or any other means?

- Yes, you will get the order confirmation via e-mail and message.

 

3. How is the product delivered and when can I expect to receive my order?

- We have different delivery partners, we will ship your order with the one best suited for the delivery location. You will receive your order in 2-5 days depending on the delivery location.

 

4. What if the product gets misplaced or stolen during the transit?

- We will ship a new one. You won't be charged again.

 

5. How can I return an item?

- You can let us know via e-mail, message or call and we will arrange a return pickup.

 

6. If I return items, what will be the procedure?

You can let us know via e-mail, message or call and we will arrange a return pickup. Our delivery partner will pick it up from your location and then your paid amount will be refunded.